Our product

Add cancellation to your product

Two ways to connect, one result: your customers cancel in a few clicks, and GoCancel delivers every cancellation by registered post or email.

For platforms and apps

API

For partners who want cancellation fully inside their own website or app, in their own brand.

  • Full control of brand and domain
  • Website and in-app
  • Integration support included
  • Typically live in about two weeks
Fastest start

Widget

For businesses that want to offer cancellation right away, without development work.

  • Live in one day
  • For websites
  • Redirects your customers to a GoCancel page
For developers

A documented REST API

Accounts, organisations, letters and delivery events are all available through our API, with webhooks for status updates. Your developers get full documentation and a sandbox to test with.

Request API access

What's included

Everything after “cancel” is taken care of

Registered delivery

Each cancellation is sent by registered post or registered email, with legally valid proof of delivery.

Track & trace

Real-time status and email notifications, so your customers know their cancellation has arrived.

Customisable cancellation flow

With the API, the cancellation pages follow your brand guidelines exactly.

Dashboard

A complete overview of your customers' cancellations, to support them well and spot trends.

Getting started

From first call to first cancellation

  1. Set up

    You receive access and documentation, and we agree on the integration that fits your platform.

  2. Test

    Run test scenarios in the sandbox and see exactly how the service works.

  3. Go live

    Start offering cancellation to your customers. We support you along the way.

Questions about integrating?

Mail or call us and we'll walk you through it.